From welcome to repeat purchase: our roadmap for messaging flows that fit your customer's journey.
This page shows our product roadmap. The modules below are not yet available. Explore the current pilot scope here.
Showing 13 products
Remind customers of unfinished purchases with the relevant product and cart link.
Stop after an order, check for repeat reminders and start without a coupon.
First phase · Requires connection and data verification.Welcome new members to your brand and make their first step easier.
Separate WhatsApp consent from registration and personalise the waiting period.
First phase · Requires connection and data verification.Reach the right customer group with relevant offers and products.
Preview recipients, consent, frequency and estimated cost before sending.
First phase · Requires connection and data verification.A first-purchase flow for members who have not ordered yet.
Avoid overlap with the welcome flow and limit the coupon budget.
Next phase · Requires connection and data verification.Notify customers when the size or colour they want is back in stock.
Verify variants, queue by stock quantity and check stock before sending.
Next phase · Requires connection and data verification.Keep customers informed when an order is received or its status changes.
One order timeline, with delayed events filtered out.
Next phase · Requires connection and data verification.Share shipment links and delivery updates with customers.
Prevent duplicate notifications and escalate delivery issues to the team.
Next phase · Requires connection and data verification.An optional greeting for your customer's special day.
Check time zones and annual repeats without collecting unnecessary personal data.
Next phase · Requires connection and data verification.Reconnect on the anniversary of a first purchase.
Use the correct starting date, accounting for returns and cancellations.
Next phase · Requires connection and data verification.Invite customers who have not shopped for a while back with a relevant offer.
Time the message around shopping habits and avoid unnecessary discounts.
Next phase · Requires connection and data verification.Remind customers to replenish regularly used products.
Update the plan after a new order and let customers postpone the reminder.
Next phase · Requires connection and data verification.Respond to incoming questions and route them to the right topic or team.
Hand over to human support while preserving conversation context.
Advanced phase · Requires connection and data verification.Ask about the experience and request a review after delivery.
Avoid repeat invitations and open a support process when satisfaction is low.
Next phase · Requires connection and data verification.No matching products. Try a shorter search term.
Explore on-site products tooLet's discuss your needs and define a controlled pilot together.